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<p>Oh man!<br />It totally blows that you have had to go through all this just to get a radio.<br /><br />I wish you luck!</p>
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<p>On 2017-09-11 14:36, David Garcia wrote:</p>
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<div dir="ltr">On amazon it'll cost 100$ more or close to it but, I won't have to go thru this deplorable customer service.</div>
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<div class="gmail_quote">On Mon, Sep 11, 2017 at 4:29 PM, David Garcia <span><<a href="mailto:wb2rxf@gmail.com">wb2rxf@gmail.com</a>></span> wrote:<br />
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<div dir="ltr"><span style="font-family: Helvetica,Arial,sans-serif; color: #1d2129; font-size: 12px; background-color: #f6f7f9;"><span style="font-family: inherit;">George called, said I missed the call on friday, and that they've sent it back to me, I told him I don't want it anymore, on top of this they'll charge me a restocking fee, He told me not to accept the package and let it go back, and they'll do the ref</span></span><span style="font-family: Helvetica,Arial,sans-serif; color: #1d2129; font-size: 12px; background-color: #f6f7f9;"><span style="font-family: inherit;"><span style="font-family: inherit;">und. Probably another 14 day turn around to end this nightmare. Next time I'll buy the radio from amazon, at least when you call and say something isn't good they'll send another one quickly or wait until ups puts the return lablel and inputs it into the computer and amazon issues an immediate replacement. Ridiculous I spent about 1265$ and they treat the customer as if he just bought an ice cream cone. I'm done with DX Engineering.</span></span></span></div>
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<div class="gmail_quote">On Mon, Sep 11, 2017 at 3:56 PM, William Knapp / WA1WK <span><<a href="mailto:wa1wk@wa1wk.com">wa1wk@wa1wk.com</a>></span> wrote:<br />
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<p>Dave --</p>
<p>Let us know when you get the rig from DX engineering and if everything is cool.</p>
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<p>Speaking of new rigs -- I am getting a new "old" rig, a TS450SAT. I can put all the filters from my 440 in it too.</p>
<p>The 450 is pretty much an 850 with a couple fewer features and not a "base".<br /><br />Hey Bob -- what did you think of your 850 as far as ease of operation, rcv and all that stuff?</p>
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<p>On 2017-09-03 12:13, William Knapp / WA1WK wrote:</p>
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<p>That 9700 does EVERYTHING!</p>
<p>Big bucks though. I bet when 9700 comes out, the 7300's price will drop. I've had a chance to extensively play with one and once you get used to the touch screen, it's a great radio. Don't worry, It does have knobs and buttons too . Only thing is it's 160-6 meters.<br /><a href="https://www.youtube.com/watch?v=6VIOeWOCrmg">https://www.youtube.com/watch?<wbr />v=6VIOeWOCrmg</a></p>
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<p>On 2017-09-02 13:24, David Garcia wrote:</p>
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<div dir="ltr">Dx Engineering made a label & had UPS Pick it up yesterday, just when I gave up waiting 6 hours the guy got here about 7:20pm I was surprised. I told them over the phone that it didn't power up regardless of what I did, so they're just gonna replace it with another unit, if this one doesn't work, I might go for a Yaesu 857D. But I'm not looking forward to that situation. The new IC-9700 looks sweet heh. </div>
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<div class="gmail_quote">On Sat, Sep 2, 2017 at 1:55 PM, William Knapp / WA1WK <span><<a href="mailto:wa1wk@wa1wk.com">wa1wk@wa1wk.com</a>></span> wrote:<br />
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<p>I have dealt with RF parts for years and never had a problem. In fact, I just bought a power supply from them. Brand new, in the box. Works perfectly. Maybe is was some kind of screw up. Maybe call them up and tell them the situation and they will replace it with a "known" new one with free shipping and free return shipping on your end.<br /><br />Worth a try.</p>
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<p>73</p>
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<p>On 2017-08-30 16:38, William Knapp / WA1WK wrote:</p>
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<p>Oh man. That's terrible!</p>
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<p>On 2017-08-30 15:46, David Garcia wrote:</p>
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<div dir="ltr">1st off, the radio seems like it was a floor model, as the face plastic that suppose to protect the radio had very obvious scratches, aka its used. And it doesn't power up. I'm not dealing with dx engineering again, you only have one time to make an impression, with this much being spent.<br clear="all" />
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